Fabrik Trend

FAQ

Welcome to our FAQ page!

Here, we’ve compiled answers to the most common questions about our products, services, and policies. If you don’t find the information you’re looking for, feel free to contact us at support@febriktrend.com or +91 98176 86532.

What types of products do you sell?

We specialize in a variety of high-quality printed products, including [list of product categories, e.g., custom t-shirts, mugs, posters, phone cases, tote bags, etc.]. All of our products are made to order, so you can personalize them with your own designs, text, or images.

How do I place an order?

To place an order, simply browse through our product catalog, select the item you wish to purchase, and customize it with your design, text, or image. Once you’re happy with your selection, add it to your cart and proceed to checkout. Follow the instructions to enter your shipping details and complete your payment.

Can I personalize the products?

Yes, absolutely! We offer full customization options on most of our products. During the checkout process, you will be able to upload your own designs or add custom text. Please ensure your design is in the correct format and meets our design guidelines for the best results.

What file formats do you accept for custom designs?

We accept a variety of file formats for custom designs, including:

  • PNG
  • JPG
  • JPEG
  • PDF
  • SVG (for vector-based designs)

For the best print quality, we recommend uploading high-resolution files (at least 300 DPI).

Do you offer bulk or wholesale orders?

Yes, we do! If you’re looking to place a bulk or wholesale order, please contact us directly at support@febriktrend.com or +91 98176 86532. We can provide special pricing and discuss any additional requirements for large orders.

How long will it take to receive my order?

Processing and shipping times vary depending on the product and your location. Generally, orders take 5 business days to process, and delivery typically takes [5 to 7 business days depending on your shipping method and location. You will receive a tracking number once your order has shipped.

How much does shipping cost?

Shipping costs are calculated at checkout and depend on your location, the size and weight of the items in your order, and the shipping method you choose. We offer standard and expedited shipping options to ensure you receive your products as quickly as possible.

Can I change or cancel my order after it has been placed?

Once your order is placed, we begin processing it right away to ensure quick delivery. If you need to make changes or cancel your order, please contact us as soon as possible at [your email] or [your phone number]. However, please note that we may not be able to accommodate changes or cancellations once the production process has started.

What is your return policy?

Due to the custom nature of our printed products, we generally do not accept returns or exchanges unless the item is defective or damaged upon arrival. If you receive a defective or damaged item, please contact us within 7 days of receiving your order, and we will assist you in getting a replacement or refund.

Please review our full Returns & Exchanges Policy for more information.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment via the carrier’s website.

Is it safe to shop on your website?

Yes, absolutely! We take your privacy and security seriously. Our website uses SSL encryption to ensure your personal and payment information is safe. We also partner with trusted payment processors like PayPal and credit card gateways to offer secure transactions.

What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • [Other payment methods you offer, e.g., Stripe, Apple Pay]

All payments are securely processed using trusted third-party payment gateways.

Do you ship internationally?

Yes, we ship to most countries around the world. Shipping fees and delivery times vary depending on the destination. During checkout, you will be able to select your country and see the available shipping options and costs.

How can I contact you?

If you have any additional questions or need assistance, please don’t hesitate to reach out. You can contact us via:

How do I know if my order has been successfully placed?

After completing your purchase, you will receive an order confirmation email with your order details and receipt. If you don’t receive this email, please check your spam folder. If you still don’t find it, please contact us, and we’ll be happy to assist you.